Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Welcome to www.asikofoods.co.uk (“Website”), operated by Asikofoods Ltd (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our Website. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
Use of the Website
Eligibility
By using our Website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
User Conduct
You agree to use the Website only for lawful purposes and must not:
- Breach any applicable laws or regulations.
- Upload or share content that does not meet our standards.
- Send unsolicited advertising or promotional material (spam).
- Introduce malicious software, such as viruses or trojans.
Products and Services
Product Descriptions
We strive for accuracy in product descriptions but do not guarantee that all information on the Website is error-free or complete.
Pricing
All prices are subject to change without notice and include VAT unless stated otherwise.
Orders
By placing an order, you confirm your legal capacity to enter into contracts and that you are at least 18 years old. An order acknowledgment email does not signify acceptance. We reserve the right to refuse service for any reason.
Payments
We accept secure payments through designated gateways. By submitting your payment information, you authorize us to charge the applicable payment method. If payment authorization is not received, we may suspend your order.
Delivery
Delivery Times
We aim to dispatch orders within the specified timeframe on our Website. Estimated delivery for Asikofoods products is typically 1 to 5 days, but this is not guaranteed.
Delivery Charges
Delivery charges will be specified on our Website and added to your order total.
Delivery Conditions
Orders will be delivered to the address provided at purchase. You are responsible for ensuring the accuracy of the delivery address. We are not liable for delays or issues resulting from incorrect information.
Tracking Your Order
Once dispatched, you will receive tracking information to monitor your order’s status.
Delivery Issues
For any delivery issues, such as delays or missing items, please contact our customer service team promptly for assistance.
Returns and Refunds
Returns Policy
If you are not satisfied with your purchase, you may return the item within 14 days of receipt, provided it is unused and in original packaging. You are responsible for return shipping costs.
Refunds
Upon receiving your returned item, we will inspect it and inform you about the refund status. If approved, we will initiate a refund to your original payment method, subject to the policies of your payment provider.
Intellectual Property
All content on our Website, including text, graphics, logos, and software, is the property of Asikofoods Ltd or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.